Thank you, callGenieUSA! This is the rarest of situations in which you think what's advertised is too good to be true--and it's NOT. Our callGenie was incredibly easy to install. Not only did it come with color-coded stickers to illustrate what goes where, the pre-install instructions were super clear AND the tech support from Ken was second to none! He was fantastic with regards to scheduling the install, confirming it--and was with me every step of the way to get everything up and running. He's been available, too, when I've/we've had questions about Skype and volume adjustment ("user" things, not callGenieUSA things--no issues with the unit itself). In action, the callGenieUSA is incredible--it does what it says it's going to do! Calls are answered automatically, and when the call is done, the TV does, indeed, return EXACTLY to its pre-call settings. We're able to say HI to our dad effortlessly (connecting and checking in on and with him frequently since it's so easy) and he doesn't need to worry about anything--he just gets to know we're thinking of him. We are beyond appreciative of this amazing technology and the entire callGenieUSA team for making it available to families like ours to stay connected. -The Casebolt family (Atlanta, Boston, Cincinnati, Pensacola)
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Blindly trusted an unknown company, the device, and services was no way an easy decision. And yes, the price is steep that caused indecisiveness. But, the smile and happiness I see on my 82 year old mother each time someone she loves shows up on the television is worth the price over and over again. Callgenie has given my mother something back in her life and that is being a part of the people she loves lives. Mom continues to say thank you, thank you over and over again.
Rob has made the whole process of purchasing and setting up the device easy and pleasurable. Thank you!
I can now return to my home overseas with peace of mind knowing mom will no longer feel isolated and lonely.
Thank you!!!!!!!! - Susan J.
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This is such a great product and just what I needed to be able to keep in daily contact with my dad in the nursing home. Ken was great with my questions and setup. I highly recommend this. - Gene D.
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The callGenie works great for connecting with my mother, with no action required on her side to join the video calls. She really enjoys meeting via video call rather than voice only so we're very happy with the callGenie solution. - Bryan C.
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The concept of this product is fantastic and a great service for relatives to video call our elderly. callGenie did not work perfectly on my tv model. Ken in support, was proactive to find a solution - Daniel A.
